Assigning agents to the new tickets manually is a tedious and time-consuming task. This add-on solves this problem by automatically assigning agents as per pre-defined rules.
The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.
This add-on adds timer functionality in an individual ticket so that your agents can log time spent on the ticket. This functionality is helpful if you wish to maintain time spent on the tickets and charge your customers on that basis.
Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments. Tailor your support experience with dynamic, customizable alerts.
Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.
Connect with visitors through WhatsApp, Messenger, Telegram, Tawk and more— all from one multi-channel chat widget built to boost leads and customer support.
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
Fluent Support is a complete support ticketing solution for WordPress website.
.More than 50,000 customers served on WPManageNinja
Designed for support engineers
Almighty Support is a highly intuitive & easy to use solution for your leads, clients, partners and everyone else you need to be in contact with.
More than 1 billion people in over 180 countries use WhatsApp. WordPress WhatsApp Support plugin provides a better and easy way to communicate visitors and customers directly to your support person.
WhizzChat is a universal WordPress Chat Plugin that can allow your users to chat with each other on your website or can with the Admin. The whizzChat plugin can work with any theme from ThemeForest.
A must addon for websites with large amount of comments. This is a perfect way to find comments with AJAX powered search form. It starts searching while you’re typing search words.
Facebook Messenger, WhatsApp, Skype, Slack, Viber, Telegram, Call Back, Email and more channels simply into certain button! Let customers pick out theirs favored technique in accordance with attain ye with 1 click or follow upon the conversation each time then anywhere!