spTicket is an online Joomla Support Ticket System Component or Extension. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
JoomTickets is a Joomla component that allows your customers to submit their issues and queries about your website, products or services. It is Simple, Responsive and Powerful customer support interface.
It’s beautiful, simple and it works! Live Chat 3 will get you closer to your website visitors and eliminates customers being stranded on your website.
Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today. Now with integrated chatbot from OpenAi / ChatGPT and live language translation for your operators and clients.
The Facebook Chat by JoomlaUX allows you to integrate your Facebook experience directly into your website. This allows your customers to interact with your business anytime and from anywhere.
JoomHelpdesk is the most complete customer support software for Joomla, With this effective and efficient solution you will be able to implement, manage and create a flexible customer support solution, efficient for both customers and support staff
Help Scout is one of the most popular and user-friendly ways to provide customer support. With the Shack HelpScout extension, you can closely integrate Help Scout with Joomla.
JSP Helpdesk Ticketing Extension is Support Ticket System for Joomla! 2.5.x and 3.x Platform which provides Helpdesk support ticket accessibility to both Joomla! guests and registered users. Its key features are:
This Joomla! Module displays the Support Hours from your website. It shows the date-time of your online store based on your timezone, and the current date-time of the visitor.
RSTickets!Pro offers a flexible platform that can be easily extend in terms of functionality. The Report plugin offers an statistical overview of your tickets. Proper staff management is crucial in providing a quality support system. With the Report plugin you can now view the staff member's ticket activity for example. Overall, the Report plugin incorporates a lot of parameters that can be easily configured in order to provide you an overall view of your support system.
Provide support services on your site, the easy way. BBcode or full HTML editing. Email replies. WYSIWYG email template editing. Multilingual support. And much more!
