Integrate one of the best tools like Gravity Forms with SupportCandy support plugin for wordpress and it allows for the creation of multiple ticket forms.

Gravity Forms integration allows you to create and map multiple forms for your ticketing system, which is not possible by default.
How does it work?

    Create forms in the Gravity Forms as per your needs and place them on the frontend pages.
    Add mapping of each form field with SupportCandy fields for every Gravity Form you wish to integrate.
    Customers fill out and submit the form.
    A new ticket is created and field values are taken as per mapping in the integration settings.

Available Fields for Mapping

•     Single Line Text
      Paragraph Text
      Drop Down
      Number
      Check Boxes
      Radio Buttons
      Hidden
      Name
      Date
      Time
      Phone Address
      Website
      Email 
      File Upload
      Captcha
      List Multiselect
•     Consent